Terms of Service & Data Processing Addendum (DPA)

This agreement governs your use of the d8a.tech platform (the “Service”). By using the Service, you agree to these terms.

1. Service Models & Data Handling

d8a.tech provides clickstream analytics orchestration. Our platform is designed to ensure you maintain full ownership of your data.

On-Premises Deployment: If you host d8a.tech on your own infrastructure, we have no access to your data. In this model, d8a.tech is neither a Data Processor nor a Data Controller under GDPR.
Cloud Deployment: In our cloud-hosted version, we act as a stateless conduit. We forward your data requests directly to your own storage destination (e.g., Google Cloud, BigQuery, or AWS).
No Data Persistence: For Cloud Deployment, we do not store, log, or persist your raw clickstream data. Data exists in our volatile memory only for the duration of the transit to your subscription.

2. Subscriptions and Payments

Fees: Service fees are billed in advance according to your selected plan.
Taxes: All fees are exclusive of VAT or other taxes applicable in the Netherlands or your local jurisdiction.
Suspension: We reserve the right to suspend Service for accounts with invoices overdue by more than 14 days.

3. Intellectual Property

d8a.tech retains all rights, titles, and interests in the platform, including software, code, and documentation. You retain all rights to the data processed through your instance or forwarded to your storage.

4. Data Processing Addendum (DPA)

This DPA applies exclusively to Cloud Deployment users where d8a.tech facilitates data transit.

4.1 Roles and Instructions

You are the Data Controller; d8a.tech is the Data Processor. We process data only upon your instruction (via your configuration settings) to route data to your chosen storage provider.

4.2 Security

We implement industry-standard technical measures, including TLS encryption for all data in transit, to prevent unauthorized interception. Since we do not store your data, “Encryption at Rest” responsibilities reside with your chosen storage provider.

4.3 Sub-processors

You hereby authorize the following sub-processors used to maintain the d8a.tech infrastructure:

Sub-processor	Purpose	Location
Vercel / AWS	Cloud Infrastructure & Routing	EU/Global
Stripe	Payment Processing	Global
Postmark	System Notifications & Emails	US

4.4 Data Subject Rights

Because d8a.tech does not store raw clickstream data, any requests from individuals (Data Subjects) to access, delete, or port their data must be fulfilled by you from your own storage destination.

5. Limitation of Liability

d8a.tech is not liable for data loss, security breaches, or service interruptions occurring within your own cloud subscription (e.g., Google Cloud) or your on-premises environment. Our total liability for any claim is limited to the amount paid by you to d8a.tech in the 12 months preceding the claim.

6. Termination

You may terminate your subscription at any time. Upon termination, your access to the routing service will cease. Because we do not store your data, there is no data to return or delete upon contract conclusion.

7. Governing Law and Jurisdiction

These terms are governed by the laws of the Netherlands. Any disputes arising from these terms shall be settled exclusively in the competent courts of Amsterdam, The Netherlands.

Contact: legal@d8a.tech